Refund policy

We want you to love your DIVELUX hat. If you're not satisfied, you may return it within 30 days of delivery for a full refund of the item price.

Conditions: items must be unworn and in original condition. To start a return, email us at diveluxstore@gmail.com or call +1 (516) 835-6141 with your order number, and we'll send you the return address.

Return shipping: the customer pays for return shipping. Original shipping was free.

Refunds: once your return is received and inspected, we refund your original payment method within 5–10 business days.

Damaged or wrong item: contact us within 7 days of delivery and we'll replace or refund it at no cost to you, including return shipping.

DIVELUX Inc., Irvine, California, USA.